Intrado reviews

3.2

46% would recommend to a friend

(174 total reviews)
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Joe Custer

38% approve of CEO

39% positive business outlook

Intrado has an employee rating of 3.2 out of 5 stars, based on 174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrado employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

174 reviews
1.0
Apr 10, 2026

Worse than it looks

Recommend
CEO approval
Business Outlook

Pros

Working on public safety is very fulfilling. Knowing that you are contributing to people's well being is a great feeling.

Cons

We change CEOs every couple of years. It feels like the company is struggling. We recently lost what 401k match we had. The company doesn't even cover maintenance fees for the 401k anymore. Our medical gets worse every year. They started forcing people back into the office despite better productivity working from home. Communication around all of these was handled poorly. They actually didn't even bother to tell us about the 401k maintenance fees not being paid anymore. We found out be a notice from the 401k provider. Compensation tends to be below market. Work life balance is hit and miss depending on what team you are on. Merit increases don't even cover cost of living. The CEO just tells people to work harder to get better raises. I typically receive exceeding expectations ratings and can tell you it doesn't get you very much more than average ratings. There is little to no transparency around any topic that matters to employees.

2.0
Mar 6, 2026

Make sure to look at benefits before signing up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The cause of the organization

Cons

Benefits, structure, micro managers, favoritism

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Intrado Response
3mo
We appreciate you sharing both what you value about Intrado and where you felt we fell short. Our mission and the work we do in public safety are core to who we are, and we’re glad that came through. Concerns around management style and favoritism are not taken lightly. We continue to invest in leadership development, clear expectations, and consistent people practices to create a more inclusive and supportive work environment. We encourage you to reach out to HR@intrado.com to discuss your concerns so we can better understand and follow up as appropriate.
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Glassdoor has 185 Intrado reviews submitted anonymously by Intrado employees. Read employee reviews and ratings on Glassdoor to decide if Intrado is right for you.