A decent place to work if your manager is good - Software Development Engineer ServiceNow Employee Review

3.0
Aug 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good compensation Stock is doing great Opportunity to work on challenging problems It is very easy to get visibility though the company is expanding

Cons

Bad work life balance No 401K match and the company doesn't care to improve it. Upper management is rude at times. Luckily my manager was very polite and did not expose me to them a lot. Lots and lots and lots of internal politics.

Explore other reviews about ServiceNow

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, supportive and exciting company to be a part of. ServiceNow genuinely cares about its people and is laser-focused on its mission to be the defining enterprise software company of the 21st century. Proud and motivated by how my work each day contributes to making that vision a reality.

Cons

Joined SN as part of one of its many acquisitions which has been a challenging ride at times, but I've also grown as a result.

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

From day one, roles and expectations are clearly defined — there's no ambiguity about responsibilities or scope, which makes it easy to hit the ground running. Leadership is transparent and genuinely responsive to employee feedback, and when something needs to change, it does. The culture here is exceptional. Training is thorough, and the energy from leadership — especially the CEO's enthusiastic "Let's Go!" at the close of every meeting — makes it easy to stay motivated and feel like part of something bigger. The company also values and invests in its people — I came on as a contractor and was brought on full-time, which says a lot about how they treat their talent.

Cons

No cons at this time. I came in as a contractor for 18 months before going full-time, so I had a solid sense of what to expect — and it's delivered on every front.

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