Good experience - Senior Machine Learning Engineer ServiceNow Employee Review

4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong Compensation & Benefits: Competitive salaries, stock options, and comprehensive benefits packages are frequently cited by employees. - Global Presence & Stability: With a strong customer base across Fortune 500 companies, ServiceNow offers stability and international career opportunities. - Inclusive Culture: The company emphasizes diversity, equity, and inclusion, with employee resource groups and initiatives to support underrepresented communities.

Cons

- High Performance Pressure: As a fast-growing tech company, expectations are demanding. Employees often face tight deadlines and ambitious targets. - Rapid Change: The company evolves quickly, which can be exciting but also overwhelming for those who prefer stability. - Workload & Stress: Some roles, particularly in sales, engineering, and customer success, can involve long hours and high stress.

Explore other reviews about ServiceNow

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive, supportive and exciting company to be a part of. ServiceNow genuinely cares about its people and is laser-focused on its mission to be the defining enterprise software company of the 21st century. Proud and motivated by how my work each day contributes to making that vision a reality.

Cons

Joined SN as part of one of its many acquisitions which has been a challenging ride at times, but I've also grown as a result.

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

From day one, roles and expectations are clearly defined — there's no ambiguity about responsibilities or scope, which makes it easy to hit the ground running. Leadership is transparent and genuinely responsive to employee feedback, and when something needs to change, it does. The culture here is exceptional. Training is thorough, and the energy from leadership — especially the CEO's enthusiastic "Let's Go!" at the close of every meeting — makes it easy to stay motivated and feel like part of something bigger. The company also values and invests in its people — I came on as a contractor and was brought on full-time, which says a lot about how they treat their talent.

Cons

No cons at this time. I came in as a contractor for 18 months before going full-time, so I had a solid sense of what to expect — and it's delivered on every front.

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