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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Intense pressure - Anonymous employee Liberty Mutual Insurance Employee Review

      2.0
      Mar 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transferable skills and capability development (natural manifestation in a high stress, multi-hat wearing environment).

      Cons

      High demand, intense pressure and expectations. Well-being impact. Tied to desk >8 hrs a day while being told not to - but adding human resources is a non starter at the detriment of contributors. Juggling too many balls and the dropped ones receive scrutiny without meaningful acknowledgement for significant positive accomplishments. Employee experience is overperform in order to meet, not exceed, expectations for annual reviews.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Feb 12, 2026
      Associate attorney
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Good management/communication with management * Good benefits * Good work-life balance

      Cons

      * Salary is relatively uncompetitive measured against experience

      2.0
      Feb 4, 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay if your a good sales person and work alone

      Cons

      no ongoing training, managed through call center metrics vs customer service. supervisors are just messengers and no one takes any responsibility, always passing the buck. Never heard a single recorded call in 2 years due to excuses from leadership so no best practice calls. You are cut off from speaking to mgmt. They schedule a meeting with 100+ agents, deliver info, then leave 5 mins for questions and never respond. Would not recommend!

      1
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