Can't Believe a Job Like This Exists in the U.S. - Background Investigator CACI International Employee Review

1.0
Mar 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Zero, Zilch, Nada, NOTHING. Did I hit 20 word minimum?

Cons

The Background Investigator job is a dead end, horrible job. I curse the day I ever accepted the position and I'm so glad I don't have work as an administrative assistant --- oh I mean background investigator anymore. Where to start? First, you are an hourly employee, but you are expected to work off the clock to complete work or to meet unrealistic stats. This job is nothing but a factory job, except with a factory job a person can clock in and out and get PAID for the hours they work. To think that OPM is considered the HR arm of the U.S. Government ... and contract workers are worked like they are ...makes my skin crawl and also a little sad. But why am I suprised, after the largest security breach in US history, OPM is considered the arm pit of the U.S. government. Thanks to them, everytime I would read the privacy act I would get a ... doesn't matter anyway China already has all my information. You carry around a USELESS badge that allows you NO access to any buildings, etc, but if you loose it, you have to pay $2000 to get it replaced. Ha! Also, I was LIED to about yearly salary when hired - they can spin it anyway they like - but salary ended up about $8,000 less than quoted. You could never get away with that on the private side. Oh, the entire background investigation process is a JOKE. The majority of people can't fill out the basic paper work, so you get the pleasure of doing it for them. The customer was always changing requirements for the process- here is a tip - instead of making useless changes why don't you modify the SF86 and SF85 questionnaires? No, they want you to fill out other's paperwork so that person can get a security clearance, but guess what, you DON'T have ONE. One last thing, does ANYONE ever read the reviews? I would be embarrassed to read the reviews left by background investigators - especially Keypoint's reviews. If you ever want a good laugh... or cry... grab some popcorn and read the reviews by Keypoint employees. Really not suprised, this is the same agency that was so lax in their oversight, USIS took them to the cleaners. The only reason they dropped USIS was b/c they would never get any peace. Some rep from agency testified in hearing or was quoted in news as saying he didn't even know how BI on contract side works. This process is a TOTAL JOKE!

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Pros

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Cons

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1.0
Mar 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, the negative aspects of the organizational culture and leadership practices significantly outweighed any positive elements of the experience.

Cons

I rarely write reviews, but I believe transparency helps others make informed decisions. In my experience, leadership focused more on maintaining control and protecting image than on addressing real operational or cultural issues. When employees set professional boundaries or raise legitimate concerns, the response was often to manage the narrative rather than resolve the problem. Problems were frequently ignored or redirected toward the individual who had the courage to speak up. At times, this created an environment that felt retaliatory rather than constructive. Commitments made by leadership were not consistently followed through, which gradually eroded trust and morale. While communication often sounded positive on the surface, actions did not always align with stated values. Over time, this pattern of decision-making appeared to extend beyond internal culture and into business outcomes. A lack of integrity and accountability at the management level contributed to strained client relationships and, in certain cases, the loss of key contracts. These situations did not only impact employees. They also affected the company’s external credibility and long-term reputation in the market. An organization’s integrity is ultimately reflected in how it handles uncomfortable truths. Here, accountability appeared secondary to optics, and ethical consistency was not always evident. Professionals who value transparency, principled leadership, and psychological safety may find this environment challenging.

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