Is Carnival Cruise Line a good company to work for?

Carnival Cruise Line has an overall rating of 3.7 out of 5, based on over 1,197 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 69% of employees would recommend working at Carnival Cruise Line to a friend and 68% have a positive outlook for the business. The best reviews about Carnival Cruise Line have been left by employees working as Business Analyst , Casino Dealer and Casino Sales and Support remote .

Does Carnival Cruise Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Carnival Cruise Line employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Carnival Cruise Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Carnival Cruise Line?

69% of Carnival Cruise Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carnival Cruise Line 3.3 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Carnival Cruise Line?

Personal Vacation Planner (61) , PVP Personal Vacation Planner (45) , Photographer (30) , Casino Dealer (18) , Bartender (15) , Sales Associate (15) , Musician (13) , Business Analyst (12) , Finance Specialist (12) , Manager (12) , Fun Expert (11) , Guest Service Associate (11) , Server/Waiter (11) , Casino Sales and Support remote (10) , Customer Service Representative (10)

What are the pros of working at Carnival Cruise Line according to real employee reviews?

"good benefits but thats about it." ((in 55 reviews)); "Good pay and consistent." ((in 39 reviews)); "You meet lots of great people and guest services are officer level and get free shore excursions" ((in 35 reviews)); "Great culture, you learn a lot about the cruise industry" ((in 32 reviews)); "Discount cruises, work from home" ((in 23 reviews))

What are the cons of working at Carnival Cruise Line according to real employee reviews?

"Long hours and never day off" ((in 54 reviews)); "Bad management, only friends are getting promoted" ((in 33 reviews)); "No work life balance and underpaid for the hours." ((in 17 reviews)); "14 to 16 hours shift not giving overtime always preferred local people like if sous chef coming for one place the always preferred our local people the always support or people North Indian people can not work here that is why most of the people jump the ship in USA company good but managers not good specially Indian sous chef or cdc they always preferred local they give wonderful time to our people rest of survive sad reality" ((in 11 reviews)); "Get time off but you can never get approved." ((in 8 reviews))

What are the top reviewed Carnival Cruise Line locations?

Miami , Miramar , Doral , New York , Orlando , Los Angeles , Miami Beach , Houston , Jacksonville , Tampa , Atlanta , Dallas , Fort Lauderdale , Long Beach , San Francisco , Colorado Springs , Baltimore , Kissimmee , Albany , Florida City , Port Canaveral , Florida , Florence , Mobile , Chicago , Jamaica , Miami , Seward , Miami , London

Carnival Cruise Line reviews

3.7

69% would recommend to a friend

(752 total reviews)

Christine Duffy

79% approve of CEO

68% positive business outlook

Carnival Cruise Line has an employee rating of 3.7 out of 5 stars, based on 752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carnival Cruise Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

752 reviews

4.0

Apr 4, 2026

Decent starter remote job

Casino sales and support specialist

Recommend

CEO approval

Business Outlook

Pros

Remote, over 16 hourly, benefits, friendly environment

Cons

Strict QA standards, odd hours, late nights

Carnival Cruise Line Response

3mo

Thank you for sharing your experience at Carnival Cruise Line. We’re glad to hear you appreciate the flexibility of remote work, competitive pay, benefits, and the supportive team environment. We also value your feedback around expectations and work hours as we continue looking for ways to support our employees while delivering a great experience. We appreciate you being part of the team.

1.0

Mar 30, 2026

Do not recommend

Public health officer

Recommend

CEO approval

Business Outlook

Pros

working at sea some people are very nice

Cons

Hostile work environment Doesn´t live up to their values and cultures. Retaliation and Harrasment are an everyday combo Unrealistic deadlines and workload that cannot be completed to the liking of management within the mandatory (legal) working hours so you have to work clocked out or get in trouble with HR Not every ship has an office for you, so you get a laptop and half a desk in a share space, usually next to guest services where the noise from shows, trivias, entertainment, guests complaining, etc makes it impossible to focus when writing reports Constant updates of policies and record keeping formats. Disrespectful treatment from shoreside Blame culture on things that are not within your scope.

Carnival Cruise Line Response

3mo

Thank you for sharing your feedback. We’re glad you valued the experience of working at sea and the connections with colleagues. We’re also concerned by the issues you raised regarding workplace culture, support, and workload expectations. Carnival Cruise Line takes feedback like this seriously and is committed to fostering a respectful and supportive environment. We appreciate you taking the time to share your perspective.

2.0

Mar 25, 2026

Proceed with caution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I guess the free cruises… whenever they allow you time off

Cons

Everything else especially the 10 minute breaks after taking back to back calls

Carnival Cruise Line Response

3mo

Thank you for taking the time to share your feedback. We appreciate all perspectives and review comments like these as we continue working to improve the employee experience at Carnival.

Viewing 1 - 3 of 752 Reviews

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Jobs at Carnival Cruise Line

Director, Performance and Cost Management

Assistant Ship Superintendent

Analyst, Crew Productivity & Process Improvement