Is ARS-Rescue Rooter a good company to work for?

ARS-Rescue Rooter has an overall rating of 3.3 out of 5, based on over 1,034 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 56% of employees would recommend working at ARS-Rescue Rooter to a friend and 51% have a positive outlook for the business. The best reviews about ARS-Rescue Rooter have been left by employees working as General Manager , HVAC Service Technician and HVAC Technician .

Does ARS-Rescue Rooter pay their employees well?

According to anonymously submitted Glassdoor reviews, ARS-Rescue Rooter employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at ARS-Rescue Rooter. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ARS-Rescue Rooter?

56% of ARS-Rescue Rooter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ARS-Rescue Rooter 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at ARS-Rescue Rooter?

Comfort Advisor (52) , Customer Service Representative (42) , Dispatcher (31) , HVAC Service Technician (28) , HVAC Technician (24) , Customer Service Representative (CSR) (21) , Manager (21) , Service Technician (20) , Sales Associate (19) , Lead Generator (18) , Plumber (18) , Sales Representative (16) , General Manager (14) , Sales (14) , HVAC Installer (11)

What are the pros of working at ARS-Rescue Rooter according to real employee reviews?

"I’ve worked here for 6 years and it’s truly rewarding work with good pay." ((in 110 reviews)); "Benefits are good" ((in 50 reviews)); "Everyone from our office and ARS employees from different locals are also great people." ((in 47 reviews)); "Good money making potential if you're willing to work overtime" ((in 30 reviews)); "My boss is great and my coworkers are a joy to work with." ((in 13 reviews))

What are the cons of working at ARS-Rescue Rooter according to real employee reviews?

"Poor management cares about the company making money not the well being or success of thier employees no room to grow" ((in 67 reviews)); "Long hours and always on call" ((in 39 reviews)); "No training or continued professional education...just keep hitting the numbers over and over and over." ((in 26 reviews)); "How can 2 managers that work in the same department be related?" ((in 17 reviews)); "No work life balance to deal" ((in 14 reviews))

What are employees saying about ARS-Rescue Rooter layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ARS-Rescue Rooter layoffs and their outlook for job security at ARS-Rescue Rooter in 2026.

What are the top reviewed ARS-Rescue Rooter locations?

Houston , Austin , Memphis , Raleigh , Jacksonville , Itasca , Nashville , Manassas , Norcross , Riverside , Orlando , Myrtle Beach , Vero Beach , Tinton Falls , Durham , Dallas , Laurel , Chicago , Omaha , Wilmington , Orange , Indianapolis , Columbus , San Jose , Overland Park , Forest Hill , Corona , Tampa , Boston , Rock Hill

ARS-Rescue Rooter "hour" Reviews

4.0

Jan 30, 2026

Pay is ok, work load a bit much.

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay, call center manager, fun activities, work cell phone and laptop

Cons

Work load, work too many hours.

ARS-Rescue Rooter Response

4mo

Thank you for all you do in the call center! It’s true that during peak seasons, when families across the country need heating, cooling, or plumbing support, the pace can intensify. That demand is a reflection of the trust customers place in us, and our call center teams rise to the occasion every single time. You truly are the front line of what we do!

1.0

Apr 3, 2025

Read job description

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Money can be great at times

Cons

Poor management Long hours No support No training

ARS-Rescue Rooter Response

10mo

Thank you for sharing your feedback. We always aim to support our employees and we regret that your experience with ARS was not what you expected. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to continue to improve.

3.0

May 12, 2025

Residential HVAC tests your morality

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Plenty of hours available, good benefits, manager was great, room for growth.

Cons

Selling extra and overpriced items is only way to get ahead, rushed to finish calls quickly, couldn’t do quality work.

ARS-Rescue Rooter Response

10mo

Thank you for sharing this feedback. If you would like to discuss your experience further, please visit arsawaremobile.ethicspoint.com.

4.0

Feb 27, 2025

Great place to build a trades career

Hvac service technician

Recommend

CEO approval

Business Outlook

Pros

Consistent hours and good pay. The benefits are pretty cheap and we have a good manager. They are keeping us up to date on changing equipment for training.

Cons

Woud like more retirement money for 401k.

ARS-Rescue Rooter Response

10mo

Thank you for sharing this positive feedback! We appreciate you and we love having you as part of the team. If you have any feedback that you would like to discuss further, please visit arsawaremobile.ethicspoint.com.

4.0

Apr 4, 2025

Good money

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Made a good living - commission only

Cons

Long hours, early mornings, late nights

ARS-Rescue Rooter Response

10mo

Thank you for your positive review. We know how important work-life balance is as well and we encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to learn more and continue to improve.

5.0

Mar 27, 2025

Wonderful job to work for

Lead sales generator

Recommend

CEO approval

Business Outlook

Pros

Fantastic management, flexible hours, great pay!

Cons

No cons currently to report

ARS-Rescue Rooter Response

10mo

We appreciate your positive feedback! ARS is growing and improving every day, thanks to our supportive employees, customers, and friends.

5.0

Sep 26, 2025

Great place to work

Hvac lead installer

Recommend

CEO approval

Business Outlook

Pros

Many benefits Freedom at work Flexible hours Possibility of growth

Cons

A lot of physical effort

ARS-Rescue Rooter Response

9mo

Thank you for your kind words! We are glad your time with us was a positive experience and we wish you continued success.

2.0

Aug 20, 2025

Not for everyone

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Uncapped commission, company vehicle and gas provided, people you work with at the branch level are great

Cons

Extreme micromanagement, constant price increases, 12-14 hour days are the norm even when not busy, always on call, management can’t do anything to help or make decisions because they are all made at the corporate level, everything you do is recorded

ARS-Rescue Rooter Response

10mo

Thank you for sharing your feedback. We know how important work-life balance is and are truly sorry to hear your experience did not reflect that. Please visit arsawaremobile.ethicspoint.com to allow us the opportunity to learn more and continue to improve.

1.0

Feb 15, 2026

You will be treated like an enemy and spied on constantly!

Comfort advisor

Recommend

CEO approval

Business Outlook

Pros

Going broke and being told that the food pantry can help by HR. Still having to drive to unqualified leads. Being told that management doesn't play favoritism as all of the sales team watches the favoritism happen. Finding out the Spyware installed on the devices records private conversations after work hours. Watching management hire more sales during a low lead environment so every sales person gets to make less while they secure their bonus.

Cons

Inconsistent pay Spied on through REQUIRED technology A culture where everyone looks out for themselves No team work Untrustworthy environment Greed driven Profit first, customer 2nd, employee last.

ARS-Rescue Rooter Response

4mo

We’re genuinely sorry to hear that this was your experience. We understand that income stability, lead flow, and team dynamics are critically important in a commission-based sales environment. We recognize that market fluctuations can impact lead volume, and we continuously evaluate staffing, forecasting, and operational decisions to balance opportunity across the team. We also want to clarify, ARS does not use “spyware” to monitor private conversations. Company-issued devices may have standard security and compliance tools in place to protect customer information and company data. If you would like to discuss your experience further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.

1.0

Feb 28, 2025

Stay away from the McDonald's of HVAC

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Good compensation for leadership role. GM was a good person.

Cons

Lack of training and support. Long hours. Conflicting messages from upper management. Losing customers because everything moves too fast to care about quality. Asked to Lie on sales reports and cancel "sales" the next day to avoid dealing with upper management. Gaslighting and soulless corporate environment.

ARS-Rescue Rooter Response

10mo

We appreciate your feedback. Please visit arsawaremobile.ethicspoint.com to share your specific experience. Thank you.