Optum Customer Service Representative (CSR) interview questions

Not flexible - this particular process did not have flexibility of methods to complete the interview. It was ableist intrinsically. And they need more flexibility in the assessment process. The process itself was prohibitive.

First came a phone interview then a few days later got a call to schedule a teams interview with both the manager and supervisor of the department. Next step is to wait and see if you hear back with a job offer by phone or email. Be prepared for a lot of STAR questions.