Interview process was very long in my experience. First stage was an online application, followed by a phone interview, face to face interview, branch placement day until the final assessment centre. I don't think they make it clear from the start the amount of hours they expect you to work, and I was never told the salary. The interviews were very competency based. Lots of questions related to sales, leadership, team work, customer service etc. Some questions were very similar so it was hard to think of loads of different examples. I found it useful to take note of each of the questions after each interview and think of better examples as I went along, as a lot of the same questions came up again at each stage. Don't apply if you don't think you would definitely take it! I wasted so much time, as it takes them ages to get back to you after each stage. Overall I found the interview process quite unorganised.