AT&T Customer Service Representative (CSR) interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 7%Employee ReferralEmployee Referral
- 7%In PersonIn Person
- 4%OtherOther
- 3%RecruiterRecruiter
- 2%Campus RecruitingCampus Recruiting
- 0%Staffing AgencyStaffing Agency
Interview search
404 interviews
AT&T interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at AT&T with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 65.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 23 days to get hired, when considering 391 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
- Common stages of the interview process at AT&T as a Customer Service Representative (CSR) according to 391 Glassdoor interviews include:
One on one interview: 16%
Skills test: 16%
Phone interview: 14%
Drug test: 14%
Background check: 12%
Personality test: 10%
Presentation: 6%
IQ intelligence test: 6%
Group panel interview: 4%
Other: 1%