Intrado reviews

3.2

46% would recommend to a friend

(174 total reviews)
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Joe Custer

38% approve of CEO

39% positive business outlook

Intrado has an employee rating of 3.2 out of 5 stars, based on 174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intrado employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

174 reviews
5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Environment and Culture is amazing. Collaborative teams across the board. Flexibility with remote workers, in office, and for those close enough to an office hybrid work environment. Company really cares about their employees and is working daily to find more ways to support them across the board. Big focus in evolving the stack and products around emergency services, and the balance between technology and people involvement in providing and delivering emergency services and notifications. Leadership is transparent about priorities and challenges, and is dedicated to listening regarding suggestions on how to improve from the employee base. Open door policy is truly that here as well. Every level is willing to communicate with any employee. Last thing is the diversity within the organization is amazing. Very proud to be helping to save lives daily.

Cons

Ever changing technology requires advancements, these are coming, but as with many not as fast and some would like. In any tech sales position I have been in, this is always the case, sell what you have and be ready to add to the mix when it is released. Current changes on internal system and combination of data from multiple acquisitions over the years is slow to come together, but moving in the right direction. Patience is key. Similar challenges to other jobs I held in the last 30 years.

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Intrado Response
3mo
Thank you for taking the time to share such thoughtful feedback. We’re proud of the collaborative culture and transparency you highlighted, and it’s meaningful to hear that our mission and impact in public safety resonate so strongly. We also appreciate your perspective on the realities of evolving technology and systems. As we continue to modernize our platforms and integrate solutions across the organization, we value the patience, partnership, and experience our teams bring to that journey. Thank you for the work you do each day to help save lives and support communities.
5.0
Nov 25, 2025

Laid back onboarding

Recommend
CEO approval
Business Outlook

Pros

Calm and easy onboarding experience. First time in a long time I was not thrown into the deep end of the pool and expected not only to swim, but to win the butterfly competition. Training is not only offered but is thorough and relevant.

Cons

Three weeks in, and I have not encountered any cons.

5.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Was made to very comfortable while learning new things.

Cons

I have not experienced any Cons about the onboarding process.

Viewing 1 - 3 of 174 Reviews

Glassdoor has 185 Intrado reviews submitted anonymously by Intrado employees. Read employee reviews and ratings on Glassdoor to decide if Intrado is right for you.