They definitely don't practice what they preach. - Educator lululemon Employee Review

1.0
Apr 10, 2012
Recommend
CEO approval
Business Outlook

Pros

-comfy clothes to work -discount -2 free workout classes

Cons

-work weekends -miss holidays because you have to work either xmas eve or the day after xmas -one day (xmas eve) to buy things for friends and family-so tacky..My particular opportunity was after our store closed the day before xmas eve at 10:00 at night... yea sorry not going to buy my family picked over things... -They claim to be a luxury brand and company, yet they are so nit-picky and monitor what sizes you are buying to make sure it's for you and not for a friend or family member-my friend that worked for Chanel in NYC got one day every 3 months to buy things for family and friends-that's a luxury company-sorry lululemon -once you give your two weeks notice you are not allowed your discount even though you are still an employee of the company-once again tacky -if you don't fit a particular mold they are looking for they dismiss any sort of feedback you give them. if you are the type to speak up and point out flaws in the management don't work here... they say they appreciate feedback, but really they appreciate the feedback that they want to hear. Our store was the last privately owned lululemon in the nation and corporate took over in September. All employees were completely open to this change and saw it as a great opportunity....Everything went down hill fast.. People got screwed over immensely by corporate employees and within the past 2 months 5 employees have left- two of which had been loyal employees for 4+ years. - expect a lot of hypocrisy- the company claims to have core values of honesty, integrity, feedback..etc... they expect you to have those but not management. They pick and choose which ones they want to follow in a given situation -Be expected to work under people that are ignorant and on power trips if they are in a leadership position above you. If you are smart and ambitious and are not a push-over this place is not for you. Take my advice and don't work here. It causes too much unwanted stress in your life, because of the amount of crap you have to put up with (or don't have to put up with since my last day is Saturday). If you want to work retail work some where else. This company tries to hide the fact that it's terrible by being in your face about personal development and goal coaching, when really they want to mold you into what THEY want you to be.. They don't care about your personal goals unless they are future goals within the company. Run far, far away from working here.

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5.0
Feb 24, 2026
Anonymous employee
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CEO approval
Business Outlook

Pros

A great retail learning experience

Cons

No cons of note for this role

3.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The Guest Experience Lead role sits in a unique and powerful space within the store ecosystem. You are not simply selling product — you are shaping the energy of the floor. You drive the guest experience moment to moment, act as Supervisor on Duty, coach Educators in real time, and translate leadership strategy into execution. The role develops strong situational leadership skills. You learn how to read a room quickly, manage traffic flow during peak hours, resolve service breakdowns with composure, and elevate transactions through thoughtful connection rather than pressure. It’s an excellent bridge between Educator and Assistant Manager because you gain exposure to performance feedback, hiring input, and operational accountability without being fully removed from the guest-facing side of the business. The emphasis on structure and intentional communication is a major strength. Success requires clarity, alignment, and disciplined floor management — skills that are transferable far beyond retail.

Cons

The expectations are high, and the accountability can feel disproportionate to compensation. You are often carrying managerial responsibility without the full authority or pay of a formal manager. Because the role is deeply guest-facing, it can be emotionally demanding. You are absorbing team dynamics, guest escalations, and business targets simultaneously. During high-volume events (holiday launches, Black Friday, etc.), the pace is relentless. In periods of organisational transition, role clarity can blur. Depending on the store, you may find yourself balancing visual, operational, and people leadership tasks all at once.

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