What hat will I wear today? - Senior Software Engineer Xylem Employee Review

There seems to be no coordination within the management team. Management reacts to problems and events, rather than planning and executing a plan. IT support is dismal, worst of anywhere I've worked. Engineers need multiple LDAP accounts, AD account, travel & expense system account, project tracking system account, etc. I think I have 10-15 accounts, each with their own password policy and password reset frequency. The phone system routinely goes down. The wifi is flaky many days. The work environment is poor. The facility is over-crowded. It's not uncommon to see pallets of equipment sitting in the lobby. The Agile scrum teams do stand-ups in the lobby. For those unfortunate enough to be sitting near the lobby, it's very noisy. There's a shortage of conference rooms, resulting in many people having small impromptu meetings in the cube farm. The bathrooms are routinely filthy, on par with the public restrooms on I-95. Regarding the work itself, they are not leveraging my skills. I'm not doing the job that was advertised through the interviewing process. While hired as an engineer, my day to day tasks require me to operate as Sales Engineer, Marketing Engineer, Software Engineer, Support Engineer, Program Manager, Operations, and more. There's a total lack of mission and focus under my manager. We just react to whatever the problem of the day/week may be and go fill that roll. I never know what to expect when walking in the door each morning. Remote working is highly discouraged. While some people at Sensus do this, some managers are not on-board with remote working. Don't plan to work from home if you need to wait for a delivery. About the only excuse for working from home is when you're sick. I will say that some managers are probably more flexible than my manager. So be sure to discuss this prior to accepting an offer.