Going downhill fast…. - Senior Manager The Cigna Group Employee Review

1.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great, smart co-workers. Challenging work.

Cons

Where do I start? I loved working the last 5 years at Cigna. I am great at my job. And felt connected to my colleagues and our mission. Then suddenly, Cigna stopped caring about the employee experience. All the feedback surveys that were something we regularly talked about & were a point of pride stopped coming for us to fill out. Then they rolled out “Future of Work.” They could have been smart about finding balance with in-person work. (There are a few companies getting it right with in-person collaboration.) They could have simply asked people who were in the office prior to COVID to return. But instead, they chose a shocking, sweeping change to their remote work policy, and they started requiring people who have worked from home for 5-10 years to drive 3+ hours a day to sit in a cube on video meetings and breathe COVID air - FOR NO REASON. Frankly, the offices are depressing and demotivating environments devoid of creative energy. Cue the culture of “warm butts in seats.” And a huge pay cut to everyone who suddenly needed to start commuting 3 hours a day. Cue high-performers leaving in droves. And now - rolling layoffs for the next 6 months! I can’t wait to see them fire people, then repost their jobs so they can pay the next person less $$ to sit in a cube. Sad. Just horrifying to watch a once great company culture fall so fast.

Explore other reviews about The Cigna Group

5.0
Mar 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mentorship opportunities in new areas

Cons

None I can think of.

avatar
The Cigna Group Response
4mo
Thank you for sharing your experience. We’re always looking for ways to improve, and we encourage your feedback to help us grow.
3.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

- Direct and indirect teams are friendly and approachable - Managers generally care about their direct reports - Flexible schedule, especially during slower times of the year. - Beautiful office and convenient location; plenty of parking (and is free!) - Onsite gym and cafe

Cons

- The biggest con of all is the pay. I'm significantly underpaid compared to my peers at other companies. Management will use a variety of excuses to allow this, such as, "your pay is inline with your peers here". Underpaying the department isn't a valid rationale. - Long work hours during the Spring-Summer. It can be very overwhelming. - Benefits are lackluster, especially insurance! I'm shocked how it can be so poor, given they are a Health Insurance company - PTO can be difficult to take. Busiest times of year are during Spring-Summer; precisely when people want to take it. - Taking PTO can be frustrating; even though it's typically approved, work is left for you to return to. This disincentives taking PTO, especially when it's busy.

avatar
The Cigna Group Response
3mo
Thank you for sharing your experience. Our goal is to create an environment where our team members feel safe and supported, and your feedback will help us moving forward.
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