Q: What are the top reviewed jobs at Synchrony?

Customer Service Representative (311) , Customer Service Representative (CSR) (87) , Senior Analyst (58) , Collections Representative (55) , Manager (51) , Senior Customer Service Representative (45) , Analyst (39) , Collections Specialist (31) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

Question 1

Is Synchrony a good company to work for?

Accepted Answer

Synchrony has an overall rating of 4.1 out of 5, based on over 2,819 reviews left anonymously by employees. This rating has been stable over the past 12 months. 80% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP), Client Service Representative and Business Leadership Program.

Question 2

Does Synchrony pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Synchrony?

Accepted Answer

80% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Synchrony 4.1 out of 5 for work life balance, 4.2 for culture and values and 3.8 for career opportunities.

Question 4

What are the top reviewed jobs at Synchrony?

Accepted Answer

Customer Service Representative (311), Customer Service Representative (CSR) (87), Senior Analyst (58), Collections Representative (55), Manager (51), Senior Customer Service Representative (45), Analyst (39), Collections Specialist (31), Vice President (30), Fraud Specialist (29), Assistant Vice President (26), Bilingual Customer Service Representative (26), Senior Representative (25), Intern (24), Software Engineer (22)

Question 5

What are the pros of working at Synchrony according to real employee reviews?

Accepted Answer

"Also great benefits and 401k" ((in 341 reviews)); "Very flexible and good work life balance" ((in 195 reviews)); "Pay was good plus shift Remote" ((in 121 reviews)); "Great people and very helpful" ((in 100 reviews)); "Management is great in terms of giving proper training time to time." ((in 93 reviews))

Question 6

What are the cons of working at Synchrony according to real employee reviews?

Accepted Answer

"Some managers have a corporate mindset" ((in 43 reviews)); "dominated, inconsistent performance review process, corrupt HR department, favoritism, lies on great places to work surveys, women lack upward mobility, optics more important than reality" ((in 21 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

Question 7

What are employees saying about Synchrony layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

Question 8

What are the top reviewed Synchrony locations?

Accepted Answer

Stamford, Charlotte, Phoenix, Kettering, Altamonte Springs, Chicago, Canton, Alpharetta, Merriam, Atlanta, Dayton, Champaign, New York, Orlando, Cincinnati, Rapid City, Frisco, Kansas City, Guaynabo, San Juan, Costa Mesa, Overland Park, Longwood, Dallas, West Chester, Bridgewater, Saint Paul, Kansas City, Salt Lake City, Maitland

Synchrony

Great culture and benefits, but high call volume - Collection Specialist Synchrony Employee Review

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