Good pay with great people - Anonymous employee Optum Employee Review

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Constant shift to hire contractors and offshore roles, which have caused lay offs.

Under previous ownership (USMD), employees received quarterly raise. No meaningful pros remain under current leadership.

Widespread favoritism among management. Micromanagement of employees, including work performance and PTO usage. Management does not assist with phones or workload but takes extended breaks and time off during work hours. Lack of accountability for leadership compared to frontline staff. Poor morale and high stress due to inconsistent expectations. One annual raise, if given, is minimal and does not reflect workload or stress. Frequent layoffs without notice, often communicated through sudden meetings. Employees are openly told their jobs are not guaranteed and encouraged to apply elsewhere.