Great pay, but leadership goals misaligned with staff - Inbound Sales Supervisor Optimum Employee Review

Good company with great career development and thorough rotational internship

Nothing i can say bad about this internship

Benefits are decent, and work-life balance is generally okay, especially on the corporate side. I worked in the corporate office, so your experience may vary depending on the team. Overall, I found the people to be very friendly.

I was brought in to help elevate the quality and strategic messaging of video content for the corporate team. Some of the existing edits were falling short due to limited professional experience with high-level corporate clients. Unfortunately, despite my background in delivering polished work for Fortune 500 companies, I was placed in a challenging situation where project leadership and creative control were reassigned in a way that limited my ability to apply the standards expected by leadership. This created inefficiencies and prevented the team from consistently meeting quality expectations. I also observed instances where team members were assigned tasks significantly outside their core expertise (for example, technical operations staff handling web design), which led to noticeably lower-quality deliverables being released to the public. This can unintentionally signal to customers that the company’s standards are not as high as they should be. Additionally, a few long-tenured employees appeared to be struggling with the company’s new strategic direction under current leadership, and in some cases expressed open negativity. Left unaddressed, this type of sentiment can spread and impact team morale and performance.