Great colleagues but poor benefits and training - Anonymous employee Nordstrom Employee Review

If you have a good manager (which most departments do), working here is amazing! They truly care about you and congratulate you when you meet small goals. Very supportive and want you to do well. I worked here over the summers in high school and college, and it's so great because you can make a lot of money AND it looks great on a resume.

Sometimes the other employees can be rude and competitive, but that's expected in sales.

The onboarding is very thorough and organized. I enjoyed learning about the company and felt prepared for working the floor. I respect the customer service ethos. Generally kind people managing. They were mindful of accommodating schedule preferences.

My interview started almost an hour late. Any time I emailed my managers, I almost never got a response — some of it pertaining to personal needs (ie, a procedure I was having). I relocated and accepted another offer at a new location and they rescinded the offer while I was moving across the country bc I didn’t reply fast enough. I interviewed while traveling (driving) and upon arrival still had a week before my start date. They did not reply to my last message explaining there was a storm that delayed my arrival by two days. Overall, feels very focused on sales and not as human-focused as I’d prefer esp considering the model of putting customers first then employees on the floor and then corporate.