Unrealistic Corporate Expectations - Sephora sales lead Kohl's Employee Review

3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis, the team is small so it’s easy to do training.

Cons

The expectations from corporate on the non Sephora side of kohls is really high. That isn’t necessarily a bad thing, but the incorporation of Sephora into Kohl’s creates a big divide. Many employees on the regular kohls side need to pick the orders for Sephora, they don’t always know where things are so hopefully one of the Sephora employees would be nearby to help. Sephora has specific goals which get combined with the credit and loyalty for Kohl’s. It was sometimes a hassle to ask all the questions for a customer that doesn’t want to be bothered.

Explore other reviews about Kohl's

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, and ok pay for first job

Cons

Could use more hours for employees.

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- A supportive group of people; true to the Midwest nice and hospitality expectations. - Better work-life balance for hourly employees

Cons

- Not being included in mentoring programs = harder to "climb up" - Favoritism and cliquey; I mean, it's the Midwest, and it's so cliquey here that it doesn't matter what you know, it's WHO you know - Outdated systems: bridging issues at Kohl's is constant and quite embarrassing. It delays the whole operation and supply chain when data is not being transferred from one system to another. Every day is a battle between submitting tickets and going back and forth with external partners, trying to explain that the system just sucks and it's literally above our pay grade. - Weird internal movement/development guidelines; they would likely hire someone off the streets rather than support internal employees, which is weird because wouldn't it make more sense to hire someone already familiar with the systems than someone completely new? And why does one need the current manager's approval to move on to another department? What if you're not one of your boss's favorites, but you are a great asset? Does that mean they have to sit there suppressing their talents due to someone's opinion? It's no wonder that people are leaving Kohl's, and the only people who are staying behind are the ones who are still nostalgic for what Kohl's used to be.

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