Still better than most, but it’s a shell of its former self. - Anonymous KnowBe4 Employee Review

3.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Work-life balance is essential, even outright encouraged by management. Lively culture. Unlimited PTO. And I mean actually unlimited; as long as you get your work done on-time, they don’t care how much PTO you take, within reason. Truly, it’s the best PTO policy I’ve ever had at a company.

Cons

No more CoLA. No more monthly bonuses. Not a salesperson, but I do know the compensation has been significantly reduced. Just last year, FIVE enterprise sales reps staged a walkout and never came back. Raises are also paltry compared to what they used to be. Base pay is significantly below market average, and the company can no longer use their now-gutted bonus system as an excuse anymore. Pay your employees what they deserve. It’s inexcusable. Clearwater office is being neglected. Don’t be surprised if they sell the building and move the HQ to elsewhere in the Tampa Bay Area. Not a huge deal by itself, but I know it would end up being a big inconvenience to some people.

Explore other reviews about KnowBe4

5.0
Mar 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at KnowBe4 has honestly been one of the best professional experiences I’ve ever had. From day one, the leadership has stood out as supportive, approachable, and committed to creating a positive environment where employees can thrive. It’s rare to find a company where leadership not only talks about culture but actively invests in making it a reality. The work itself is engaging and genuinely fun. I actually look forward to coming into the office, which is something I never thought I’d say after coming from a previously toxic workplace. Here, when they say “have fun doing your job,” they truly mean it and they back it up with a culture that encourages collaboration, creativity, and balance. One of the things I appreciate most is the opportunity for growth. There are so many ways to learn, develop new skills, and explore different paths within the company. It really feels like a place where you can build a long-term career rather than just hold a job. Most importantly, I feel proud of the work I do and grateful to be part of such a supportive, driven team. The people here make a huge difference, and it feels like everyone wants to see each other succeed.

Cons

I have none, my experience at KnowBe4 has been overwhelmingly positive.

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KnowBe4 Response
3mo
Great feedback. We know there’s always chances to learn and grow, both in our processes and in how we support our people. That’s why we’re investing in better training, smarter systems, and top talent.
3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Extensive training program to prepare you for your role. Flexible/unlimited PTO is amazing! Paid monthly health insurance premiums. Fitness benefit. Friendly and supportive atmosphere. Fun in-office events and annual conferences.

Cons

Culture and employee morale has significantly gone down since private equity and new CEO took over a year ago. Trying very hard to make us look profitable before going public again. Hiring cheap labor in Costa Rica, forcing people to commute 4 days a week to the office instead of 3 days how it was before regardless if they have to drive 2 hours in one direction, and many CSMs walking out the door. One segment lost at least 6 CSMs in just a few weeks- not a good sign. Too many process and product changes in a short period of time- very stressful for employees that are expected to continuously give 150% for no merit based promotion or comparable pay increase for the amount of work. Pay is well below industry average. Salary is $40k with ability to maybe make an additional $10-15k if your customers renew. If some of your big accounts don’t renew, it directly impacts your life. Unlivable wage for a single person in Florida.

10
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KnowBe4 Response
3mo
We appreciate your honesty. If we only heard positive feedback, we wouldn't grow. Your insights help us learn, adapt, and make KnowBe4 an even better place to work. Thanks for sharing your experience.
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