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      HCSS

      Engaged Employer

      HCSS reviews

      Implementation Specialist - Implementation Specialist HCSS Employee Review

      5.0
      Feb 20, 2024
      Implementation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture, Pay, Facilities, Time Off and Coworkers

      Cons

      Got bought out by PE firm and everything changed.

      avatar
      HCSS Response
      2y
      Thank you for taking the time to share your experience here with us! We're glad you enjoyed not only our culture but the benefits we offer our employees as well. We are also happy to see the continuous feedback of just how awesome our people are! We know the PE Acquisition has come with some changes, but we will continue to keep our employees at the forefront of everything that we do to ensure our people-first culture is always front and center.

      Explore other reviews about HCSS

      5.0
      Feb 3, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work, coworkers, and teams

      Cons

      Full time pay a bit weak, but fair in my opinion

      avatar
      HCSS Response
      4mo
      Thank you for sharing your experience and for the positive feedback. We’re glad to hear you enjoyed the work and the people during your internship. We appreciate the time you spent with us and wish you continued success as you move forward.
      3.0
      Dec 7, 2025
      Technology support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of fun activities, and relatively friendly staff.

      Cons

      • The support role ties you to your computer and phone waiting for calls. • The shift draft places you in late shifts like 11 to 8. • You complete an overnight shift once a month, 8 p.m. to 5 a.m., even if you worked 11 to 8 earlier. • You return to the office the next day after the overnight. • The culture promotes activities, but support schedules leave you without time for them. • Many people try to transfer out of support as soon as possible. • Training prepares you for basics, but real cases require trial and error.

      avatar
      HCSS Response
      6mo
      Thank you for taking the time to share your experience. We’re glad to hear you found the team friendly and enjoyed the activities we offer. We also appreciate your candid feedback about support schedules, overnight shifts, and training. Support roles are demanding by nature, and we recognize the importance of balancing coverage needs with employee well-being and opportunities to engage in our culture. Feedback like this helps inform ongoing conversations around scheduling, development, and how we better support our teams. We appreciate your time at HCSS and wish you the best moving forward.
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