Q: What are the top reviewed jobs at First Horizon?

Relationship Banker (51) , Universal Banker (39) , Teller (35) , Bank Teller (31) , Customer Service Representative (21) , Financial Services Representative (20) , Credit Analyst (18) , Banking Center Manager (13) , Business Analyst (12) , Branch Manager (11) , Vice President (11) , Intern (10) , Portfolio Manager (10) , Client Specialist (9) , Financial Service Representative (8)

Question 1

Is First Horizon a good company to work for?

Accepted Answer

First Horizon has an overall rating of 3.4 out of 5, based on over 1,035 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 56% of employees would recommend working at First Horizon to a friend and 51% have a positive outlook for the business. The best reviews about First Horizon have been left by employees working as Intern, Credit Analyst and Vice President.

Question 2

Does First Horizon pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 9% over the last 12 months.

Question 3

How satisfied are employees working at First Horizon?

Accepted Answer

56% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Horizon 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at First Horizon?

Accepted Answer

Relationship Banker (51), Universal Banker (39), Teller (35), Bank Teller (31), Customer Service Representative (21), Financial Services Representative (20), Credit Analyst (18), Banking Center Manager (13), Business Analyst (12), Branch Manager (11), Vice President (11), Intern (10), Portfolio Manager (10), Client Specialist (9), Financial Service Representative (8)

Question 5

What are the pros of working at First Horizon according to real employee reviews?

Accepted Answer

"Benefits were good and competitive." ((in 68 reviews)); "The people and Hr team are great" ((in 64 reviews)); "Learn a lot and decent pay" ((in 61 reviews)); "Supportive and has a great culture." ((in 49 reviews)); "Good work life balance with banking hours" ((in 39 reviews))

Question 6

What are the cons of working at First Horizon according to real employee reviews?

Accepted Answer

"No training at all." ((in 31 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 20 reviews)); "allowing bad managers to stay employed and not monitoring what they are doing" ((in 19 reviews)); "Low salary Takes a long time to grow" ((in 11 reviews)); "Senior management does not engage enough to know about the details of the business" ((in 7 reviews))

Question 7

What are employees saying about First Horizon layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon layoffs and their outlook for job security at First Horizon in 2026.

Question 8

What are the top reviewed First Horizon locations?

Accepted Answer

Memphis, Knoxville, Nashville, Chattanooga, Charlotte, Winston-Salem, Raleigh, Birmingham, Maryville, Lafayette, Miami, Murfreesboro, New Orleans, Dallas, Irving, Franklin, Orlando, Atlanta, Tennessee City, Houston, Little Rock, Brentwood, Metairie, Fayetteville, Cleveland, Johnson City, Columbia, Coral Gables, Greensboro, Hernando

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Great people, but challenging divisions to navigate - SVP-Technology First Horizon Employee Review

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