Don't waste your time at this company - Vice President Citi Employee Review

1.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

I have found a hand full of people that are great to work with and are passionate about innovation and growth. I also think it was super cool that Jane made an announcement to support woman that were losing healthcare access in their states and she stood with them in letter them know that she would support travel if they needed to take that action.

Cons

People sit in the same role for decades and resist any change. Senior leadership consistently "bullies" teams into doing what they want by escalating. They are about 10-15 years behind other big banks when it comes to process and technology. They have scared themselves into so much red tape that most of what they do is wasted work or it takes ages to get simple task completed. There is no career mobility for remote workers and it traps people into working for the same department under the same rigid processes for decades. I have submitted so much feedback to this company and they don't care. I would not recommend anybody to work here and I feel terrible recruiting people to work here before I found out what it was really like.

Explore other reviews about Citi

5.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place as an intern

Cons

Have to travel to office no wfh

3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent schedule/hours Decent Pay Office events & Food trucks Hybrid; - They supply you with all required equipment (nice monitor) ( has some cons ) - You have the option to work mostly remote only needing to come in once or twice a month to make sure your id card doesn't deactivate.

Cons

I'll start off by saying the last thing anyone wants to hear a manager who is leading a Training course/class is "i haven't done this role/department in over (xx Amount of time > 1 year) When the very fundamental rules and information can change drastically over the span of months. - Unstable management - Unrealistic KPIs - Information Inconsistency ( contradicting leadership; Ask one escalations specialist/manager one thing have to call back and get a completely different answer from someone else) - Information Subject to change - NO HR onsite; Extremely difficult to get in contact with HR and if they tell you something your manager will contradict them almost immediately. Equipment/platforms; There should be a separate department specifically for Account online support or they could just make their site not a headache. - BAD laptops & headsets (They Cheaped out) - The never ending list of platforms you have to navigate(and struggle with) just to do your job will make you lose your mind. NONE of the websites are streamed line nor efficient to use. (Unreliable) - Offshore IT (they love to not help but tell you the issue has been resolved)

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