Great Company - Claims Representative Assurant Employee Review

4.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very through, and managers are very paitent and responsive if your needing time to adjust during your time there. You're alloted time off but not informed you need to be employed there for 90 days in order to use your accumlated PTO. make sure to plan accordingly.

Cons

Make it known the that QA scores are very important, You're scored at the end of training on everthing you learned. 80% is passing score, anything less and you fail, and terminated from the job posistion. Bathroom Breaks throughout the day is 8 mintues cap, anymore then that you'll need a doctors note.

Explore other reviews about Assurant

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Great company with excellent support for their WFH Agents

Cons

Issues with internet, software, or equipment can halt work immediately, and employees often have to act as their own IT support.

1
2.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid overall benefits package, diverse set of businesses that help shield overall company in turbulent times.

Cons

Constant focus on expense cutting, shifting domestic jobs overseas at any level (including removing strong performers), inability to prioritize (expect teams to work long hours to deliver what was over-promised, only to then get the NEXT project that's behind); virtually no work/life balance anymore (because they'll replace you in India or Argentina)

2
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