McDonald's of Hvac - Comfort Advisor ARS-Rescue Rooter Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

If you dont have a family , Morals or a conscious this company is for you

Cons

Haven't been here long but it's easy to see there are a chosen few that are friend's with Sales manager. One got him his job and he makes sure his buddies he went to school with make 5 times more money then everyone else. Talking to other comfort advisors is depressing and a very toxic place to work. Only the chosen few seem happy. They get to go home in the evenings when others must work 14 to 16 hrs a day not see there families make less money and are told they will be replaced if they dont like it. Public shaming and bullying happen often . We are told to be men. Stop being babies , suck it up etc etc. Safety is not a priority they will work you until midnight and want you back on the road at 6 am. Buyers beware . Techs are forced to flip jobs that may just need to have a drain cleaned out. And comfort consultants are forced to sell it or they won't get anymore jobs. Training does not exist for installers or techs. Comfort consultants are forced to sell one product brothers gets the cheapest and lie and say its the best. They also are told to sell basic equipment because installers are not trained enough to install higher end equipment. They rarely get the basic hvac equipment installed correctly yet management tells us to sell our installs thats why we are the most expensive we are the best wich is another lie. Easy to see why so much turn over happens here. Unless you are friend's of management you either get sent to home depot or Lowes calls where they are telling customers we will give them free service misleading them that we will check out their equipment but send the bottom feeders to try and talk our way in and show massive discounts to get sales.You donthat or they dont give you calls to go to so you cant afford to pay your bills and are forced to quit.

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ARS-Rescue Rooter Response
10mo
Your feedback is appreciated. As a premier service provider, we are continuously improving our processes to be the employer of choice and would appreciate an opportunity to learn more about why this experience was not a great one for you. We encourage you to visit arsawaremobile.ethicspoint.com to allow us the opportunity to improve. Thank you!

Explore other reviews about ARS-Rescue Rooter

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing culture, Family vibe. Joey and Cindy were the best managers ive ever had. Sucks i had to move home for family reasons.

Cons

Working Saturdays were not fun. Work life balance was not so good.

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ARS-Rescue Rooter Response
4mo
Thank you for sharing your experience with us! We’re glad to hear you enjoyed the culture and felt supported by your team and managers. As you know, weekend availability can be part of our industry, and we’re grateful for the commitment our teams show in helping customers when they need us most. Wishing you all the best in your new chapter, and we’re grateful for the time you spent with us.
1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance coverage and accumualative PTO/sick time.

Cons

Bluedot is owned by ARS, who's owned by a private equity firm. They are super focused on #'s and if you dont meet criteria they will starve you in leads and if you approach management about the lack of leads they will feed you the worst kinds of leads. I was sent to leads 2hrs away and they were no shows, i was sent to dangerous neighborhoods deep in the inner city late at night. If you told them you didn't feel comfortable, demeaning threatening tones would be said and tell you to just go home and they'll send someone else. Technicians are forced to lie to customers telling them they can't or shouldn't fix their HVAC systems and need to replace, even if its still under warranty and maybe still paying on the 10yr loan. This company cannot keep employees, the HR dept is a joke. If you're dumb enough to go to them with a problem or complain about an individual, they literally run to that person and tell them you have a problem with them. They makeup reasons to fire ppl with no proof and without investigation. I would not recommend BlueDot or ARS to work, have service and install any of their services! They promise you the world and after they get your money and you experienced a problem good luck with resolutions. Everyone just wants to pass the buck, not except blame.

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ARS-Rescue Rooter Response
4mo
We take feedback like this very seriously. Blue Dot and ARS are committed to operating with integrity, prioritizing employee safety, and delivering honest recommendations to our customers. We do not tolerate unethical sales practices, retaliation, or unsafe working conditions. Our policies are designed to ensure both employee well-being and customer trust. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
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