DAVIDsTEA reviews

3.4

81% would recommend to a friend

(788 total reviews)

Sarah Segal

55% approve of CEO

41% positive business outlook

DAVIDsTEA has an employee rating of 3.4 out of 5 stars, based on 788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DAVIDsTEA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

788 reviews
3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

All the drinks you could want

Cons

Store closures happened during pandemic

2.0
Jan 30, 2026

Could be better

Recommend
CEO approval
Business Outlook

Pros

Co-workers were great, good staff discount, drink as much tea as you want on shift.

Cons

- low pay - some managers could be rather rude and pretentious - Sales became more important than creating a positive customer experience

avatar
DAVIDsTEA Response
5mo
Hello, Thank you for the review. We’re glad to know that you were able to enjoy the team you worked with as well as the perks offered. We appreciate your management feedback—while it can be tough to hear, it's essential for our improvement and growth. We are taking your comments seriously and will be sharing all details with the appropriate teams. It’s essential for our employees to feel respected and supported on all levels of the brand. Thank you, DAVIDsTEA
4.0
Jan 27, 2026

Good for tea lovers!

Recommend
CEO approval
Business Outlook

Pros

It's a nice work environment when you love tea and get to meet customers that are just as passionate.

Cons

Sometimes fast paced, but it can be adapted.

avatar
DAVIDsTEA Response
5mo
Hello there, Thank you for sharing your review. Our brand is rooted in love and excitement for tea, so we’re thrilled to hear that this was one of your favourite parts of working with us! Busy periods can certainly be challenging, and we appreciate your ability to thrive in a speedier environment. Thank you, DAVIDsTEA
Viewing 1 - 3 of 788 Reviews

Glassdoor has 872 DAVIDsTEA reviews submitted anonymously by DAVIDsTEA employees. Read employee reviews and ratings on Glassdoor to decide if DAVIDsTEA is right for you.