Circet USA is the leading provider of Network Services in North America, and we're looking for talented professionals to join our team. We specialize in engineering and construction services delivering comprehensive solutions across Inside Plant, Outside Plant, and Wireless networks to meet the evolving infrastructure needs of our customers.

• Medical, Dental, and Vision insurance
• Digital Health & Wellness Support
• Critical Illness, Accident, & Hospital Insurance
• Short-term & Long-term disability
• Group term & Voluntary life insurance
• Flexible Spending and Health Savings Accounts
• Paid Time Off & 401K
• Company Discount Website

• Develop a strategy (with peers and SME’s) to achieve an individual P&L for the organization.
• Engineering Directors will have full P&L responsibilities for projects within their programs. They will manage all financial activities, including budgeting, forecasting, and monitoring branch performance against budgets and monthly financial reporting.
• Oversee daily wireless operations, ensuring all activities comply with Circet policies and regulations.
• Provide a contributing role to lines of business within a region including business development, opportunity targeting and growth strategies for long term diversification.
• Participate in the RFP process for service lines within their area of expertise. Including providing inputs or initial pricing models as well as full or partial verbiage on written responses.
• Present both overviews and next step solutions both internally (peers, leadership) and externally (existing or prospective clients) in support of program growth.
• Lead, motivate, and develop branch staff through regular performance reviews, training sessions, and team-building exercises.
• Implement and maintain high customer service standards to ensure customer satisfaction and retention. Engineering Directors are a key face and contact point between Circet and the customers we serve.
• Ensure compliance with all Circet health and safety protocols.
• Liaise with the IT department to ensure the branch’s technology needs and systems are functioning efficiently and securely.
• Develop and execute regional marketing strategies (with peers and leadership) to deepen relationship with existing, and attract new customers, promoting the Circet Wireless “end-to-end” services offering.
• Drive strategy, productivity, and structure, for a “small company inside the Circet Wireless larger company” maintaining an aggressive growth mode mindset!
• Staff Training and Development: Managers are responsible for ensuring team members are well-versed in the latest wireless industry customer products, services, practices, and operational protocols. By identifying individual training needs and opportunities, they can design programs that boost employee satisfaction and branch performance.
• Wireless Customer Relationship Management: Managing client interactions and building strong, enduring relationships are central to a Circet Engineering Director’s role. A nuanced approach to meeting customer needs, resolving issues swiftly, and offering personalized services is essential for enhancing the wireless customer experience, thereby driving production and operational efficiency.
• Financial Analysis: Insight into branch financial and performance metrics is key for forecasting future financial positions and making informed operational decisions. This skill is vital for resource allocation, optimizing branch profitability, and adhering to financial standards.
• Process Optimization: Streamlining branch workflows and systems to improve productivity and reduce costs is a primary duty. By evaluating current processes, pinpointing inefficiencies, and implementing innovative solutions, managers can achieve operational excellence and elevate customer satisfaction.

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  Education: A Circet Engineering Director requires a bachelor’s degree, with a preference for majors in Business Administration, Finance, or Management. Coursework should include subjects like accounting, human resources, strategic management, and organizational behavior to develop a strong foundation in business operations. or a A Master’s degree is preferred. Advanced degrees may focus on more specialized areas such as financial management, operational research, or leadership strategies to prepare for the complexities of managing branch operations effectively.
• Experience: Circet Engineering Director requires a minimum of 10 years in a management engineering leadership capacity in wireless services. The ideal candidate must have an understanding of branch operations, customer service, and team management.

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