We are seeking a highly motivated, organized, and detail-oriented Operations Coordinator to join our growing team. This role is essential to the successful execution of our daily logistics and transportation operations, ensuring that shipments, inventory, fleet activities, and communication channels function efficiently and effectively. The Operations Coordinator serves as a critical link between internal departments, transportation providers, vendors, customers, and drivers, helping to maintain smooth workflows and support organizational objectives.

As an Operations Coordinator, you will be responsible for coordinating transportation schedules, managing freight activities, monitoring shipment progress, maintaining accurate operational records, and assisting with fleet management functions. The ideal candidate possesses strong analytical abilities, excellent communication skills, and a passion for continuous improvement. This position requires the ability to multitask in a fast-paced environment while maintaining a high level of accuracy and professionalism.

You will have the opportunity to work with advanced transportation management systems, GPS tracking technologies, enterprise resource planning platforms, and logistics software to support operational excellence. Your contributions will directly impact customer satisfaction, operational efficiency, cost control, and overall business performance. If you thrive in a collaborative environment and enjoy solving complex logistical challenges, we encourage you to apply and become a valuable member of our operations team.

Key ResponsibilitiesTransportation Coordination and Planning

The Operations Coordinator will oversee the daily planning, scheduling, and coordination of transportation activities to ensure the timely movement of goods and materials. This includes working with transportation management systems such as Oracle Transportation Management and SyteLine to organize shipments, optimize routes, and coordinate pickup and delivery schedules.

You will collaborate closely with carriers, drivers, and warehouse personnel to ensure transportation activities align with customer requirements and company expectations. Monitoring shipment progress, addressing delays, and implementing corrective actions when necessary are critical aspects of this role.

Freight Management and Dispatch Operations

A major component of this position involves managing freight operations from origin to destination. You will coordinate incoming and outgoing shipments, dispatch drivers, and maintain visibility of transportation activities through GPS and GIS technologies. By tracking freight movements in real time, you will help ensure deliveries remain on schedule and potential issues are identified before they impact operations.

The Operations Coordinator will also work to maximize transportation efficiency by consolidating shipments, improving route utilization, and coordinating resources effectively. Maintaining communication with drivers and carriers throughout the transportation process is essential to achieving successful outcomes.

Data Management and Record Keeping

Accurate data management is vital to operational success. In this role, you will maintain detailed records related to transportation activities, inventory movements, shipping documentation, fleet operations, and customer orders. Data entry responsibilities will involve using systems such as AS400, SyteLine, and other enterprise software platforms to ensure information remains current and accurate.

You will regularly generate reports, analyze operational data, and assist management in evaluating key performance indicators. Attention to detail and a commitment to data accuracy are critical for supporting decision-making and maintaining compliance with company standards.

Communication and Customer Service

The Operations Coordinator serves as a central communication hub for various stakeholders, including drivers, vendors, carriers, warehouse teams, customers, and internal departments. Strong interpersonal and communication skills are required to effectively share information, resolve issues, and coordinate activities across multiple teams.

You will utilize multi-line phone systems, email, messaging platforms, and reporting tools to facilitate communication and provide updates regarding shipment status, scheduling changes, operational concerns, and customer inquiries. Maintaining professionalism and exceptional customer service standards at all times is expected.

Supply Chain Support and Process Improvement

This position plays an important role in supporting overall supply chain performance. The Operations Coordinator will review transportation and logistics data to identify trends, inefficiencies, and opportunities for improvement. Through analysis and collaboration with management, you will help develop strategies that increase productivity, reduce costs, improve service levels, and strengthen operational performance.

You will be encouraged to contribute ideas and recommendations for improving transportation processes, workflow efficiency, and resource utilization. Continuous improvement initiatives are a key aspect of this role and an important part of our company culture.

Shipping Documentation and Compliance

The Operations Coordinator is responsible for ensuring shipping documentation is completed accurately and in compliance with applicable regulations and company requirements. This includes bills of lading, shipment manifests, freight documentation, inventory records, and carrier communications.

You will coordinate with third-party logistics (3PL) providers, transportation partners, and internal teams to verify documentation accuracy and ensure all shipments meet delivery schedules and compliance standards. Maintaining organized records and supporting audit requirements may also be part of your responsibilities.

Fleet Management Support

In addition to transportation coordination, the Operations Coordinator will assist with fleet management activities. Responsibilities may include scheduling vehicles, coordinating preventive maintenance, monitoring vehicle utilization, tracking service requirements, and maintaining fleet-related records.

Using GPS tracking technology and fleet management software, you will help optimize vehicle performance, improve operational visibility, and support the safe and efficient use of company assets.

Required Skills and Qualifications

Successful candidates will possess a combination of technical expertise, organizational ability, and strong communication skills. The following qualifications are preferred:

• Strong analytical and problem-solving skills with the ability to interpret transportation and logistics data.
• Experience using transportation management systems, including Oracle Transportation Management or similar platforms.
• Knowledge of Geographic Information Systems (GIS) and GPS tracking technologies.
• Familiarity with logistics, transportation planning, fleet management, and supply chain operations.
• Proficiency in data entry and record management with a high degree of accuracy.
• Experience with AS400, SyteLine, ERP systems, or comparable business software platforms.
• Excellent verbal and written communication skills.
• Ability to effectively prioritize tasks and manage multiple responsibilities simultaneously.
• Strong organizational skills and attention to detail.
• Professional phone etiquette and experience working with multi-line phone systems.
• Ability to work independently while contributing to a collaborative team environment.
• Customer-focused mindset with a commitment to service excellence.

Work Environment and Career Growth

This position offers an exciting opportunity to work in a dynamic, fast-paced operational environment where every day presents new challenges and opportunities. As an Operations Coordinator, you will gain valuable experience across multiple aspects of logistics, transportation, supply chain management, and business operations.

We value innovation, teamwork, accountability, and continuous improvement. Employees are encouraged to develop their skills, contribute ideas, and participate in initiatives that improve organizational performance. This role provides excellent exposure to transportation technologies, operational processes, and leadership opportunities that can support long-term career advancement.

If you are an organized, proactive professional who enjoys coordinating complex operations, solving logistical challenges, and making a meaningful impact on business success, we invite you to apply for the Operations Coordinator position and become part of our dedicated team.

Pay: $30.70 - $35.95 per hour

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement

Work Location: Remote