Why would you want to join a small company like our given your prior gigs
It Technical Support Analyst Interview Questions
451 it technical support analyst interview questions shared by candidates
Describe a time where you were given multiple tasks to do at the same time, how did you handle these task and why.
They wanted to know if I knew about what the company actually did.
How would I handle a client who was upset with their technical issues.
More customer service related questions
All questions were easy and Interviewers were so nice that you won't feel you are in a interview. They will treat you like family. Questions were like Why you want to work for this position? Why Slalom? Why do you think you are great fit? Technical - How you resolve issues? did you worked with Image deployment softwares, which platform you worked with before, windows Mac etc. Did you resolved Printers, Outlook issues before. Some scenario based and some customer centric questions.
What is your attitude toward phone support?
What is your favorite thing to do outside of work.
He asked a few troubleshooting questions. 1. Why can't user connect to wifi? 2. How to get IP address?
Describe your typical day from when you start work until you finish
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