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Customer Support Advocate Interview Questions

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3,966 customer support advocate interview questions shared by candidates

- Tell me about yourself - Describe how you identified the needs of a customer you supported, inside or outside of your organization. What approach did you use to ensure you remain aligned with your customer as you worked on the project or deliverable? How did you ensure that you had correctly identified those needs? What feedback did you get from the customer? How has working with that customer changed your approach to your work or the work of your team? -
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Customer Service Advocate

Interviewed at UnitedHealth Group

3.4★
Jul 12, 2022

- Tell me about yourself - Describe how you identified the needs of a customer you supported, inside or outside of your organization. What approach did you use to ensure you remain aligned with your customer as you worked on the project or deliverable? How did you ensure that you had correctly identified those needs? What feedback did you get from the customer? How has working with that customer changed your approach to your work or the work of your team? -

All interviews consisted of going through resume in great detail. I was also asked some behavioral questions in the 2nd interview. In the final interview, they asked 2 simple questions. I also conducted a presentations in all three 3 interviews.
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Patient Advocate

Interviewed at IQVIA

3.8★
Jan 24, 2014

All interviews consisted of going through resume in great detail. I was also asked some behavioral questions in the 2nd interview. In the final interview, they asked 2 simple questions. I also conducted a presentations in all three 3 interviews.

They ask the standard questions, what are you currently doing, why do you want to work for Weebly, and a brain teaser There's a chest of drawers in a room, and in the top drawer there are 22 socks. 11 black, and 11 white. You are reaching up into drawer from below, what is the minimum amount of socks you would have to pull before you got a matching pair?
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Customer Success Advocate

Interviewed at Weebly

4.1★
Mar 16, 2016

They ask the standard questions, what are you currently doing, why do you want to work for Weebly, and a brain teaser There's a chest of drawers in a room, and in the top drawer there are 22 socks. 11 black, and 11 white. You are reaching up into drawer from below, what is the minimum amount of socks you would have to pull before you got a matching pair?

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