In question 7 i was given a scenario where a video of a man saying: Hi there my name is John and i am hoping to save for a car in about a year and wanted to deposit a $20,000 check into my account. Can you help? then I to answer as if I were a teller .
About you last experience (if you have any), what skills you developed during your last job. Willing to work in any of the emirates and shift duties. Why do you want to join UAE Xchange.
Describe a time where the customer was dissatisfied and how you remedied the situation.
How would I deal with an irate client who has a query regarding funds missing from their account.
If someone came into a branch and just purchased a car, what would be the first thing you ask them?
Why do I want to work for the company?
Do you have any prior experience handling cash?
Why I wanted to work there
What kind of cash handling experience have I had?
How would you handle a difficult client that from the start wants to speak to the manager?
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