The interview was very fast paced and after a quick "get to know you" segment, a duo of managers will ask you how you'd overcome objections and build value for someone whom doesn't quite want to buy a product from you. They'll even do a brief role play scenario where you'll have to sell them a cell phone (what I got personally, but I've heard of people having to sell pens). Basically they just want to see how you can perform on the spot and overcome the objections provided. It's all about understanding what they need and are looking for. Really plays well into the actual job too. USAA is very member-centric and while there are sales numbers you're expected to meet (but not fired if you don't), they'll never pressure you to push something unsuitable.