Customer Service Representative applicants have rated the interview process at Tegria with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tegria as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 22%
Background check: 22%
One on one interview: 22%
Drug test: 11%
Personality test: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
Pretty quickly didn’t take long to get hired roughly about a 3 week process with waiting on background check to come back. Good company before they were bought out by another company
Interview questions [1]
Question 1
Explain a time when you had a difficult customer and how did you handle the situation
I applied online. I interviewed at Tegria (Seattle, WA)
Interview
Tegria's interview process includes multiple rounds of interviews, outlined below 1. Phone screen with HR rep/recruiter 2. Initial interview 3. Several interviews with department managers who are all quite knowledgeable and very personable. Overall, the process is enjoyable and a good opportunity to meet people you will be working with should you receive an offer.
Interview questions [1]
Question 1
Interview questions center on your experience and approach to common situations.