Customer Service Representative (CSR) applicants have rated the interview process at Tech Mahindra with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 64.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 12 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Tech Mahindra overall takes an average of 15 days.
Common stages of the interview process at Tech Mahindra as a Customer Service Representative (CSR) according to 19 Glassdoor interviews include:
Skills test: 20%
One on one interview: 16%
Background check: 16%
Phone interview: 14%
Personality test: 11%
Presentation: 7%
IQ intelligence test: 7%
Other: 5%
Drug test: 5%
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I applied in-person. The process took 3 days. I interviewed at Tech Mahindra (Calcutta) in Apr 2023
Interview
seamless and quick. My whole interview process was done by like 2 days, and the onboarding process was fast as well. The document submission was flawless but my experience with the HRs there was not good. They were little bit rude and need to check their tone.
Excelent interview, they were very open minded and flexible and still professional. Showed me empathy and encourage me to give my best, that help to create and relaxed environment that helped me to succeed.
It was good but very lengthy and also no HR is responding properly and there is proper rules and regulations for that. Doesn't care about candidates time and effort. Even though it's an MNC it should improve the quality of interview doesn't value the efforts
First round is with hr, its pretty basic.
Second round is Voice and accent: where they check Talking and writing skills, with ivr.
Last round is with the Operations manager.