Initial phone screening then they forget about you for about 2 months until they can fill enough slots for an orientation class, where you then receive a random email to confirm your orientation. Pretty generic customer support questions and very laid back interviews.
Clear, easy process with lots of customer service experience questions. Lots of basic interview questions like my availability and sales experience etc. Asked why I was interested in the position and what value I could bring the team.
Interview questions [1]
Question 1
Customer service experience. Tell us why you are interested in the position and describe your relevant knowledge and experiences. Also, describe how you learn and adjust to customer complaints.
Phone screen followed by in person interview. Standard questions like give me an example of good customer service and what is your greatest strength. Also wanted to know my work history.