Operations Customer Expert 1 applicants have rated the interview process at TP with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 98% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Operations Customer Expert 1 roles take an average of 4 days to get hired, when considering 62 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Operations Customer Expert 1 according to 62 Glassdoor interviews include:
Skills test: 20%
Background check: 16%
Personality test: 16%
One on one interview: 13%
IQ intelligence test: 11%
Phone interview: 9%
Drug test: 9%
Presentation: 4%
Other: 3%
Group panel interview: 0%
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. I interviewed at TP in Mar 2026
Interview
The interview process included multiple stages with similar and sometimes repetitive questions. It required patience and consistency in answering. Despite this, the interviewers were professional, and the overall experience was organized and fair.
Interview questions [1]
Question 1
What are your strengths and weaknesses?
-I explained my strengths, such as strong communication skills and patience when handling customers. For my weakness, I mentioned that I sometimes overthink, but I am working on improving by managing my time and staying focused.
There were total 5 rounds for the selection:
1st was an AI interview over the call with an AI named RIVA.
2nd was the HR round where they will select you for a particular process
3rd was the managerial round
These three rounds were done on 1st day
Then the selected candidates have to come the next day for further procedures
4th round was and assesment round where there will be some logical reasoning and English related MCQs were there
And the last 5th round was of the typing test where they were asking for 30-35 WPM but before that they give the candidates some time to practice and also provide 3 chances for the same
After clearing all the rounds the final is the document verification where the candidate will going to receive the offer letter
Interview questions [1]
Question 1
1. Tell me about yourself
2. Tell me about ur last day or current day till now
3. Write or share something about ur hometown
The Questions are simple and easy to answer , that's why my application process is smooth and easy , i recommend this company for those who have no BPO experience