Call Center Agent applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Agent roles take an average of 4 days to get hired, when considering 89 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Call Center Agent according to 89 Glassdoor interviews include:
Skills test: 18%
Personality test: 13%
One on one interview: 13%
Phone interview: 12%
Background check: 11%
IQ intelligence test: 10%
Presentation: 7%
Drug test: 7%
Other: 5%
Group panel interview: 5%
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I applied through an employee referral. The process took 1 day. I interviewed at TP
Interview
The interview process is fun and challenging. It was like you need to passed through the hole of needle in every assessment because I was kind of feeling nervous that time. But because I really want this work, I overcome my fear and passed all the interviews.
It was time consuming but understood it's the way they have to operate to ensure they find the best candidates to fit their projects, after it was over felt ease and a sense of accomplishment. If something needed to be recorded there was multiple attempts given which made it feel relaxed and giving the applier sense of autonomy and ability to give the best impression and high-light ones professionalism.
Interview questions [1]
Question 1
When did you need to apply empathy in customer service situation.
This interview is a professional evaluation designed to test your communication skills, your personality, and your ability to think logically. It balances personal questions about your interests and dreams with specific questions about how you handle difficult situations and work with information.
Interview questions [1]
Question 1
why you want to join the company and why this account?