Synchrony interviews FAQs
- Customer Service Representative applicants have rated the interview process at Synchrony with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 58% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 18 days to get hired, when considering 96 user submitted interviews for this role. To compare, the hiring process at Synchrony overall takes an average of 23 days.
- Common stages of the interview process at Synchrony as a Customer Service Representative according to 96 Glassdoor interviews include:
Phone interview: 20%
Drug test: 14%
One on one interview: 12%
Skills test: 12%
Background check: 11%
Personality test: 10%
Presentation: 8%
IQ intelligence test: 7%
Group panel interview: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(311) ;
- Customer Service Representative (CSR)(87) ;
- Senior Analyst(58) ;
- Collections Representative(55) ;
- Manager(51) ;
- Senior Customer Service Representative(45) ;
- Analyst(39) ;
- Collections Specialist(31) ;
- Vice President(30) ;
- Fraud Specialist(29) ;
- Assistant Vice President(26) ;
- Bilingual Customer Service Representative(26) ;
- Senior Representative(25) ;
- Intern(24) ;
- Software Engineer(22) .