Customer Service Representative applicants have rated the interview process at Shell with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 91% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 13 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Shell overall takes an average of 35 days.
Common stages of the interview process at Shell as a Customer Service Representative according to 12 Glassdoor interviews include:
One on one interview: 19%
Group panel interview: 19%
Presentation: 14%
Phone interview: 14%
Background check: 10%
Skills test: 5%
Other: 5%
IQ intelligence test: 5%
Drug test: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Shell (Greenford, England) in Aug 2022
Interview
Very easy . Just attentive and good communication skills . You should be active and smart to identify problems and react . And mostly flexible with time . Don’t need previous experience . You can start on the door
Friendly straightforward and very good. The first thing that came out was that I had wanted to work for them for years. They were very nice people and they had great customer service
why you want to work at this job and why this and so on and that's it and why the company and general question etc..... what do you know about the company also and what is your knowledge and general questions
Interview questions [1]
Question 1
About everything about career and about why this job
I attended the interview and it went well with easy questions. Thank for all your heart ♥️ thank goodness thank love love 💕 love you too love love you thank all thank everyone so happy for your family