Customer Success Manager (CSM) applicants have rated the interview process at KnowBe4 with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 81.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager (CSM) roles take an average of 7 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at KnowBe4 overall takes an average of 12 days.
Common stages of the interview process at KnowBe4 as a Customer Success Manager (CSM) according to 7 Glassdoor interviews include:
Background check: 22%
Phone interview: 22%
One on one interview: 17%
Skills test: 11%
Group panel interview: 11%
Personality test: 11%
IQ intelligence test: 6%
Here are the most commonly searched roles for interview reports -
effective and quick hiring process. first call with the recruiter - then interview with hr - interview with manager. all in all good experience. practical questions and quick cases that relate to the role description.
Interview questions [1]
Question 1
tell us cases when you used your problem-solving skills at work.
I applied in-person. I interviewed at KnowBe4 (Amsterdam) in Oct 2022
Interview
Interview went well. First two weeks went well with great feedback. Suddenly everything shifted. Everything I did was horrible and they fired me before my trial ended. Their reasons did not make sense or were just not true.
Pleasant interview, everyone I spoke with was kind and knowledgeable. The process for interview consisted of an email, a call (with the recruiter), followed by a zoom with the recruiter and 2 managers. I received an offer letter with a day.