Customer Service Representative applicants have rated the interview process at Kmart with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 61.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Kmart overall takes an average of 10 days.
Common stages of the interview process at Kmart as a Customer Service Representative according to 11 Glassdoor interviews include:
One on one interview: 27%
Drug test: 19%
Background check: 15%
Personality test: 12%
Skills test: 12%
Presentation: 8%
Phone interview: 4%
IQ intelligence test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Kmart in Feb 2022
Interview
Interviewed face to face with one of the store managers and answered a series of questions. Some of the questions took me by surprise even though I had prepared for questions most people ask.
Applied online. Interviewed in person in the store with HR manager. Received notification that I was accepted for the customer service representative position within probably three to four days of the interview.
Interview questions [1]
Question 1
Work experience and interpersonal/customer service skills
I applied through college or university. The process took 1 week. I interviewed at Kmart
Interview
The interview was years prior however, the questions were really easy. An example question looks like: How would you greet our customers when they enter the store looking for an item?
Interview questions [1]
Question 1
How would you greet our customers when they enter the store looking for an item?