Customer Service (CSR) applicants have rated the interview process at Kemper with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 29 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Kemper overall takes an average of 21 days.
Common stages of the interview process at Kemper as a Customer Service (CSR) according to 8 Glassdoor interviews include:
Phone interview: 23%
Skills test: 20%
Background check: 17%
Drug test: 17%
Group panel interview: 7%
One on one interview: 7%
Presentation: 3%
Personality test: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Kemper (Cerritos, CA)
Interview
2 mangers interview through webcam. I was nervous but they were kind to me. They explained the process and after the interview I got the job a few days later.
Interview questions [1]
Question 1
Tell me about yourself?
How would you deal with an upset client?
I applied online. The process took 4 weeks. I interviewed at Kemper (Fresno, CA) in Apr 2023
Interview
It was quite ordinary, nothing good or bad. However I would've preffered more transperence in the salary. While it provided an opportunity to discuss my qualifications and learn more about the company, I found it to be somewhat underwhelming in terms of overall engagement and enthusiasm from the interviewers.
Interview questions [1]
Question 1
They asked me about my experience with the insurance industry
I applied online. The process took 2 weeks. I interviewed at Kemper
Interview
Simple. Got a call & email, scheduled a phone interview, then a video interview. Haven't got past the video interview yet so I'm not sure if there's another in-person interview as prior to Covid.
Interview questions [1]
Question 1
Why Kemper?
What would you do if you had to do two things at once?