Member Service Representative applicants have rated the interview process at Jet with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 55% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 15 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Jet overall takes an average of 29 days.
Common stages of the interview process at Jet as a Member Service Representative according to 14 Glassdoor interviews include:
One on one interview: 21%
IQ intelligence test: 17%
Phone interview: 17%
Drug test: 15%
Presentation: 9%
Background check: 6%
Group panel interview: 4%
Personality test: 4%
Skills test: 4%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Jet (Draper, UT) in May 2017
Interview
I applied for the role of Member Service specialist and was sent a HireVue code to do an online video interview. After that a HR member called me and then emailed me a "game" that would help determine my compatibility with the company. After that I was waiting for the HR member to give me a call and several weeks went by before I even heard a word, and it was a voicemail because I couldn't answer my phone. After many missed calls on both ends, I ended up applying again because I was afraid my application was lost in the shuffle. About a week after I heard back and scheduled an interview. So from about March-May was the time frame for me to be hired. It was a good thing I waited until I was actually hired before I quit my previous job.
I applied online. I interviewed at Jet (Draper, UT) in May 2017
Interview
It was really welcoming and friendly. Went in for an interview and then it took about 3 weeks or so to find out if i got the job, and to complete the background check and get offer the job.
I applied online. I interviewed at Jet (Draper, UT) in May 2017
Interview
I applied in late March, and received an invite to complete an application shortly thereafter. After that, I was then contacted for an Interview. After the interview, I was contacted about an open position within a week or two.
Interview questions [1]
Question 1
When was a time where you had to go above and beyond for a customer?
I applied online. I interviewed at Jet (Salt Lake City, UT) in May 2017
Interview
applied through indeed.com and had a phone interview then an in person interview and it took a month for my background check to get approved but then got hired! It was great.