Contact Representative applicants have rated the interview process at IRS with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Contact Representative roles take an average of 83 days to get hired, when considering 50 user submitted interviews for this role. To compare, the hiring process at IRS overall takes an average of 75 days.
Common stages of the interview process at IRS as a Contact Representative according to 50 Glassdoor interviews include:
Background check: 21%
Skills test: 18%
Phone interview: 13%
Group panel interview: 11%
Drug test: 11%
One on one interview: 8%
Presentation: 5%
IQ intelligence test: 5%
Other: 5%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at IRS (Austin, TX) in Apr 2024
Interview
Very Easy. No interview.
I applied online. Attended the hiring event. They selected 200 people. Sent us and email and we had to answer questions within the email. Wait for a tentative offer email. Accept the offer. Wait for someone to call you and do your fingerprints and take a pic for your badge. After that process i had to wait for a firm offer and that offer let you know your pay and schedule.
Interview questions [1]
Question 1
There was no interview. I was selected at an hiring event
I applied online. I interviewed at IRS (Guaynabo, PR)
Interview
Short, standardized an with no problems. It's a long process but if you get in its worth it since you enter the federal workforce where you will be able to grow and learn as a professinal
Interview questions [1]
Question 1
What has been a difficult experience with a client?
No interview for this position. I was just called with a job offer and told to come in to pick up my equipment. This was during covid, so it may have been different.
Interview questions [1]
Question 1
No questions were asked because there was no interview