Customer Service Representative applicants have rated the interview process at Fanatics with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 36% positive. To compare, the company-average is 46.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Fanatics overall takes an average of 26 days.
Common stages of the interview process at Fanatics as a Customer Service Representative according to 11 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 14%
Drug test: 11%
Background check: 11%
Personality test: 11%
Presentation: 9%
Skills test: 9%
Group panel interview: 6%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Fanatics (Jacksonville, FL) in Sep 2024
Interview
All of the employees were super helpful they explained everything with much needed detail. It was a very straight forward, smooth, and informative interview. They made me feel extremely comfortable.
Interview questions [1]
Question 1
Q: What was the most difficult experience you’ve been in working in a call center environment?
I applied through a recruiter. The process took 1 week. I interviewed at Fanatics (Denver, CO) in Oct 2025
Interview
Phone screening then virtual interview. Seasonal position, look for them to reach out the next day. Apply early in the week. Don't apply on Friday- recruitment might not get back with you and position will fill.
It was short and easy. It was Very straightforward. All applicants shouted Be prepared for hybrid training possibly . It was short and easy. It was Very straightforward. All applicants shouted Be prepared for hybrid training possibly