I applied online. The process took 1 week. I interviewed at EOS Group (Zagreb) in Jun 2015
Interview
The interview was brief and not strict and rigid. It was more of a conversation, I suppose to test the communication skills as they are important for the role. The interviewers made sure to create a comfortable place for the interviewees.
Interview questions [1]
Question 1
How would you react if a customer were to start scream and become aggressive towards you?