Customer Service Representative applicants have rated the interview process at Discover with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 124 user submitted interviews for this role. To compare, the hiring process at Discover overall takes an average of 21 days.
Common stages of the interview process at Discover as a Customer Service Representative according to 124 Glassdoor interviews include:
One on one interview: 18%
Phone interview: 18%
Drug test: 15%
Background check: 13%
Skills test: 12%
Personality test: 9%
IQ intelligence test: 7%
Presentation: 4%
Group panel interview: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
Very great interview experience it was two rounds one phone and one video call the recruiter was very pleasant and informative this job had a lot to offer and room for growth
2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each 2 interviews are very general interview questions 1 hour long for each
When you first apply you are sent an assessment to complete. After that you’ll receive an email for a phone interview. If you pass that you’ll have a second interview with the hiring manager. After that, you’ll receive your offer.
Interview questions [1]
Question 1
How does your background align with the role at discover.