Call Center Representative applicants have rated the interview process at Conduent with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 62% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 11 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Conduent overall takes an average of 14 days.
Common stages of the interview process at Conduent as a Call Center Representative according to 15 Glassdoor interviews include:
Phone interview: 26%
Background check: 18%
Presentation: 15%
Skills test: 13%
One on one interview: 10%
Drug test: 8%
Group panel interview: 5%
Personality test: 3%
IQ intelligence test: 3%
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 1 week. I interviewed at Conduent (Chesapeake, VA) in Jul 2025
Interview
Interview process was simple. He asked me questions about my work history. I also felt comfortable during the interview. I logged onto indeed and did the interview virtually. He explained the entire position and what it entails.
Interview questions [1]
Question 1
What was a technical problem you encountered and how did you fix it?
The interview process was straightforward. We sat in a conference room for a one-on-one conversation, and the whole experience was simple and to the point. The whole thing probably took less than 15 minutes. Not including the time it took me to get to the building.
Interview questions [1]
Question 1
They asked me if I had any call center experience. They also asked what I would do If I had to deal with an angry caller.
I applied online. The process took 2 weeks. I interviewed at Conduent in Feb 2024
Interview
easy and cool it didn’t take long just asked how many systems i use and what the systems are and how you handle irate calls and if you like to reach out for help to supervised and resources