Customer Service Advisor applicants have rated the interview process at Concentrix with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 84% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 6 days to get hired, when considering 37 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Service Advisor according to 37 Glassdoor interviews include:
Skills test: 22%
Phone interview: 14%
One on one interview: 14%
Background check: 13%
Personality test: 13%
Presentation: 7%
Drug test: 6%
IQ intelligence test: 6%
Other: 3%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 5 days. I interviewed at Concentrix (Kuala Lumpur) in Jun 2025
Interview
There is only one stage of interview and it will be an online interview. You will mostly contact with job hunter and he/she will plot you with a slot of time base on the interviewer and your availability.
I applied online. The process took 3 weeks. I interviewed at Concentrix (Berlin) in Sep 2025
Interview
The interview was postponed three times; on the third occasion, they did not even show up. Incredible! I cannot recommend this company at all, since their behavior shows total disrespect and complete lack of professionalism.
Quick. Done Telephonically. They ask simple customer service related questions. Experience if you ve worked in a call centre before. Worked with international clients. Worked in a team night shift
It was smooth process, only 2 interview and an assessment. The first interview is just a general question and the assessment is about choosing the correct words. you will get a job offer within the day.