Customer Service Representative applicants have rated the interview process at Cintas with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 49% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 47 user submitted interviews for this role. To compare, the hiring process at Cintas overall takes an average of 26 days.
Common stages of the interview process at Cintas as a Customer Service Representative according to 47 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 26%
Drug test: 11%
Skills test: 9%
Background check: 7%
Group panel interview: 5%
Other: 4%
Personality test: 4%
IQ intelligence test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
took a month to have all 4 in-person interviews that asked the same questions and be hired. You interview with different sets of people. the final interview is the GM. the questions are all the same with all of the people.
Other Customer Service Representative Interview Reviews for Cintas
I applied through other source. The process took 5 days. I interviewed at Cintas (Jacksonville, FL) in Mar 2025
Interview
4 Hours long, 3 Separate interviews between all the head managers spaced out and then shadowing someone on the floor. Once that is complete one final interview with the GM.
Interview questions [1]
Question 1
Would you rather have an employee who does perfect work but is late or a worker who is always on time but does just an acceptable job?
Applied to the customer service rep position a while ago, got a voicemail from the company to call them back when I had time to talk over the phone about my experience and discuss the role so I called but never heard back.
Interview questions [1]
Question 1
They said they wanted to discuss my experience, so I assume they wanted to know about what customer service roles I have previously been in.